Contact Us

Whatever your question is, we aim to respond within 3 business days.

Often your query may be answered in minutes, just provide as much detail as possible to help us address your query.

Otherwise press the live chat icon bottom right (red bubble).

Note: If you have contacted us previously, please provide details so we can combine the information and help you faster.

Or a nickname
Where to respond to
Preferably mobile - so we can contact you via call or SMS, helps us match your question if you contact us online and on the phone. For urgent queries we may contact you here as well as email.
Please provide as much information as possible, including timeframes, locations, opening hours, capital available, future dreams, your favourite Youtube channel, whatever
Any transaction receipts, screenshots of your transaction list, advanced details (e.g. wallet to/from or transaction pics), photo of the ATM screen or anything else relevant!
Spam avoidance. You're not spam, we're looking forward to hearing from you! All submissions are read, and the ones with the best info and detail are prioritised first. Note we get a lot of enquiries, so scroll up and see if you can help us find you by telling us more about what excites you and why you'd like to partner

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Questions? Tell us or use the LIVE chat bubble to the right.
In Tasmania? Our ATM in Launceston in the foyer at Best Western Plus Hotel is fully accessible, 24/7 and is no longer a coronavirus quarantine hotel (for several months already).
Sydney City Convenience Stores are temporarily 8am to 8pm daily, others are normal hours (click each to see)